What Makes Someone a Good Salesperson? Omnia360’s Adam Heaton Weighs In

Adam Heaton, one of our dynamic leaders and the Vice President of Business Development, was asked to weigh in on what makes you a good salesperson.

His response?

Positivity.

“There can be natural friction between operations and sales teams at many companies. Casting a positive vision for each sale helps the operations team understand their importance in the company and the sales team’s appreciation of the effort and skill they provide. Similarly, a positive approach with potential customers lays the foundation for overcoming adversity together.”

Adam’s positivity is one reason why he’s a vice president with Omnia360 Facility Solutions. His passions include building relationships and problem-solving for customers.

Read the entire business journal article here to find out what else makes someone a great salesperson.

Contact Adam and the team at Omnia360 Facility Solutions today to find out what we can do for your facility management needs.

Mike Viox Retires, Lee Hayner Promoted to President of Omnia360

Mike Viox, who co-founded Omnia360 Facility Solutions in 2018 with his brother, Dan Viox, is retiring. Effective March 1, Mike will step down from his role and become an advisor to the company president.

Lee Hayner, who has been with Omnia360 since 2009 as a financial manager, will become the company’s new president.

“Our leadership team is focused on growing Omnia360 into the future,” Hyaner said in a news release.

Omnia360 continues to grow in the Cincinnati region and beyond. Our company’s fiscal year 2020 revenue was $15.1 million, up from $2.8 million in 2019. Omnia360 projects $22.5 million in revenue for 2021.

Today, we have 135 full-time employees from just 10 in 2018.

Our team works with more than 30 customers, including public and private companies many sectors, such as commercial real estate, consumer products, financial services, manufacturing, education, and senior living.

We provide customized and integrated facility solutions for corporate, health care, higher education and industrial-focused organizations.

Contact Omnia350 Facility Solutions for more information on what we can do for you. We’ll leverage our decades of experience and knowledge to help your company succeed.

See the entire article on Lee’s promotion here.

Why You Should Hire a Facility Management Company for HVAC and Plumbing Work

You have a large facility with extensive plumbing and HVAC systems, and you need the ability to make repairs and keep operations running. Most of the equipment requires minimal maintenance. Breakdowns are rare but difficult to predict.

It’s likely you don’t spend much time thinking about commercial HVAC and plumbing services. But when a breakdown occurs, quick, quality repair service is priority one.

In situations like this, you should hire a facility management company for HVAC and plumbing work, like Omnia360 Facility Solutions. Learn why in today’s blog.

Large System

Your HVAC and plumbing systems are large and often complicated. Ducts and pipes intertwine with your factory equipment, chemicals, and storage areas. It takes a lot to keep up with the complexities of huge, facility-wide systems. Yet you don’t need staff on hand to deal with regular maintenance issues. 

A facility management company like Omnia360 can keep specialists on hand for a variety of reasons. We can come to your place to perform monthly maintenance checks on pipes, drains, ducts, thermostats, and electrical wiring. Or you can simply keep us on call for when something goes wrong and you need repairs done quickly and efficiently to minimize downtime.

Related Post: 5 Commercial Plumbing Issues that Can Devastate Your Office Building

Old System

Perhaps your facility is in a building that’s 50 years old. Your pipes are about that age. Or perhaps you have a boiler that runs on oil rather than modern utilities. 

Omnia360’s facility management experts can provide a technician who becomes familiar with the eccentricities of an aging system. When something is amiss, we’ll send someone out to take care of the problem.

Monthly Maintenance

Commercial HVAC systems need monthly maintenance checks to optimize functional performance and prevent problems before they become emergencies. The same is true with plumbing when you have exposed pipes in your building. Hiring a company like Omnia360 lets you schedule monthly maintenance with a facility expert who knows what to look for in commercial HVAC and plumbing systems.

Contact Omnia360, A Facility Management Company

Don’t leave your HVAC and plumbing maintenance to just anyone. We’re a facility management company employing a wide range of solutions for your commercial building. Contact Omnia360 online or call toll-free 1-833-360-6642 for more details on how we can help your facility manager keep up with HVAC and plumbing maintenance.

Should You Outsource Your Equipment Maintenance?

How do you decide to keep labor in-house versus outsourcing to a vendor? Several factors come into play, such as the quality of work, the expense of maintaining employees, and the type of tasks you need to be done.

Today’s blog from Omnia360 Facility Solutions answers if you should outsource your equipment maintenance. 

FM companies often work with different sourcing models: in-house, in-source, co-source, or outsource. In certain circumstances, it’s far better to simply outsource a task. But first, you’ll need to ask some questions:

What Equipment Do You Have?

Do you have specialized, proprietary equipment found nowhere else in the world? What about machines made in a factory? 

For specialized or proprietary equipment, you probably have on-site mechanics who know the day-to-day operations better than anyone else. It makes sense to keep these equipment maintenance specialists in-house.

However, if you have factory-made equipment that has manuals and standard parts that anyone can research, you might consider outsourcing your equipment maintenance needs. A good mechanic knows the basic operations of many types of machines, and a facility management company like Omnia360 has connections to these specialists.

How Much Equipment Needs Regular Maintenance?

Not all of your machines run all of the time. Some operate daily. Others weekly. Maybe some machines only power up once or twice a year. Machines that run daily may require weekly maintenance.

That means you’ll need the staff to take on that type of routine. If not, outsourcing your equipment maintenance makes sense if you can’t take the staff time to perform regular maintenance.

A robust maintenance regimen makes your equipment last longer, improving your ROI the longer you own it.

Can Current Staff Fix It?

You have a dedicated staff who knows your facility inside and out. But can they perform regular equipment maintenance and repairs? 

Let’s say you have some specialized equipment that needs monthly maintenance. However, you only have one or two staffers able to fix any problems with it. What happens if that staff is on vacation or out sick? What if those people leave? Who do you train for that type of equipment maintenance now?

Omnia360 can alleviate the concerns of staff absences. If you don’t have enough people with the know-how to maintain or fix your equipment, outsourcing to the right company makes sense for supplementing your in-house workers. Besides, deferring maintenance on your equipment or building, in general, can negatively impact your facility. 

Are Workers Cross-Trained?

Cross-training offers a fantastic way to have in-house staff perform equipment maintenance at your facility. In many production facilities, line workers are trained to handle basic maintenance on equipment.

What happens if you have a major malfunction? Can your line workers or facility manager take care of a major breakdown that leads to hours or even days of downtime? Equipment maintenance specialists and contractors, like those supplied by Omnia360, can supplement already-trained staff when your maintenance crew needs extra help.

Contact Omnia360 for Equipment Maintenance

Omnia360 Facility Solutions can supplement your current equipment maintenance teams or outfit your entire crew. Whatever your needs, we provide a range of options for your facility. Contact Omnia360 online or call toll-free 1-833-360-6642 for more details on how we can help your team.

How Regular Janitorial Inspections Save You Money by Omnia360

Janitorial inspections are a vital tool in your facility management arsenal. You may not think about janitorial services or inspections as important parts of your business. But implementing regular janitorial inspections can save you money in the long run. Omnia360 Facility Solutions explains in today’s blog.

Create a Checklist

First things first. Create a comprehensive checklist of things that your janitorial staff needs to keep an eye on during their rounds. This checklist focuses on all areas for cleaning, maintenance, and inspection. Why should you have regular inspections? Checklists are one sure way to get a true picture of the shape your facility is in.

What’s on your checklist? Quick-and-easy items. Paper towel dispensers filled and working? Check. Toilets not clogged or dirty? Check. Break room trash can empty? Check. Checklists should follow along with your janitorial staff’s ordinary course of duties. Once you create the checklist, it’s a standard tool your janitorial staff can use for years to come, and it can be updated as your needs change.

Train Janitors to Look for Problems

Janitors typically know when something is amiss because they understand what your facility should look like. Train your janitorial staff to look for problems. If there is a leak, sagging ceiling, misshapen pipe, or wrong temperature in a room, janitorial crews will notice. Then they’ll talk to the right personnel to correct the problem. 

A drafty window frame might not need attention right away, but a constantly dripping pipe does. Omnia360 can take care of these types of plumbing problems and maintenance issues.

Checklists Can Uncover Larger Issues

That small oil spot on the floor? It might uncover a larger issue. Perhaps an expensive piece of machinery passed that spot a few hours before a janitor spotted it. No one knew it had an oil leak until your janitorial crew noticed it. Your maintenance techs take a look at the equipment and correct the problem immediately before the oil leak causes overheating or large concerns that require the replacement of an engine, crankcase, or the entire machine. 

Omnia360’s team can look for these types of issues so you can prevent bigger problems that cost more money, shorten the lifespan of machinery, or cause expensive downtime. 

Contact Omnia360 for Janitorial Staff

Do you need a full janitorial team at your facility? How about a few people to supplement your internal team? Omnia360 can accomplish either one or anything in between. Contact Omnia360 online or call toll-free 1-833-360-6642 for more details on how we can assist with your janitorial needs.

Winter Concerns for Commercial HVAC Systems by Omnia360

Winter generally means colder weather, snow, and ice. Your industrial or commercial HVAC system requirements change at this time of year, which means your facility manager must pay particular attention to winter concerns for your commercial HVAC systems. Omnia360 explains what to watch for in today’s blog.

Wild Temperature Swings or Inconsistencies

Your staff needs it to be warm inside so they can work effectively. However, your facility may have doors that open and close frequently, or you may have a cargo space that has a docking bay for semi-trailers. Your facility may have wild temperature discrepancies from managers’ offices and break rooms to the production line floor and docking bays. 

If the temperature in one area seems off for no reason or for an extended period of time, it’s a sign you should get your commercial HVAC system looked at. It could be that someone forgot to shut an empty bay door or messed with the thermostat. But it could be a sign of larger issues. Omnia360 can thoroughly inspect your system for potential problems.

Indoor Air Quality

Indoor air quality can affect your employees’ health. Better indoor air can improve breathing, and breathing is especially important during cold and flu season. Omnia360 can send a trained HVAC tech to your place to see if your filters or air cleaners need maintenance or replacement to improve your facility’s air quality.

System Shutdown

Your commercial HVAC system may suddenly shut down due to changing needs. A warm day in the 60s might necessitate a switch to air conditioning, but the following day a cold front drops temps into the 30s, and you have to change the system back to heat. Changing between heat and air conditioning could cause havoc with your HVAC system. Preventive maintenance is the best way to lessen the chance of a sudden system failure that needs to be fixed ASAP.

Higher Utility Bills

You need to save money as much as possible. Omnia360 totally understands. If your winter utility bills rise month to month without a viable explanation, we can come up with a solution. It could be the age of your HVAC system, the new wing you built last year, or it’s time for a better thermostat to control the heating system. An investment in some regular HVAC maintenance from Omnia360 can save on your utility bills over time.

Contact Omnia360 for Integrated Facility Management

Do you have seasonal issues with your HVAC system? Do any of these aforementioned problems sound like your situation? Contact Omnia360 online or call toll-free 1-833-360-6642 for more details on how we can help you with winter concerns for your facility’s HVAC system. Also, take a look at our vendor management platform.